Increase Control. Reduce Risk.
Our services help retail owners and operators in managing the risks associated with the sales of age-restricted products. Retail owners and operators face serious legal repercussions and financial consequences for the actions of their employees. Let Diligent Solutions help with lowering those risks (and maybe help you sleep a little better at night!)
Our services help retail owners and operators in managing the risks associated with the sales of age-restricted products. Retail owners and operators face serious legal repercussions and financial consequences for the actions of their employees. Let Diligent Solutions help with lowering those risks (and maybe help you sleep a little better at night!)
What's New?
19 September 2011 - We've moved!
In order to meet our growing client base, we've relocated to serve you better! Learn more by following this link ...
In order to meet our growing client base, we've relocated to serve you better! Learn more by following this link ...
01 June 2011 - We're on Twitter!
Follow us on twitter for timely information, tips, tricks and news relating to selling age-restricted products responsibly! Learn more by following this link ...
Follow us on twitter for timely information, tips, tricks and news relating to selling age-restricted products responsibly! Learn more by following this link ...
About our Customers
What can we say about our customers? Our client base includes chain supermarkets, service stations, convenience stores, big box technology stores, movie rental places, even your local general store. Certain municipalities now require PASS as a condition of licencing!
Some of our clients don't mind telling others about their relationship with Diligent Solutions, others prefer to keep things more discreet; that's why we don't divulge our client list, out of respect.
What is common to all of our clients is their commitment to responsible community retailing. They know the importance of their role within the community and have taken the steps necessary to prevent underage sales. Clear policies, trained employees, and supervised business activities all go towards positively impacting our communities.
From mom & pops, to multi-national corporations, Diligent Solutions provides complete solutions for responsible retailing.
What can we say about our customers? Our client base includes chain supermarkets, service stations, convenience stores, big box technology stores, movie rental places, even your local general store. Certain municipalities now require PASS as a condition of licencing!
Some of our clients don't mind telling others about their relationship with Diligent Solutions, others prefer to keep things more discreet; that's why we don't divulge our client list, out of respect.
What is common to all of our clients is their commitment to responsible community retailing. They know the importance of their role within the community and have taken the steps necessary to prevent underage sales. Clear policies, trained employees, and supervised business activities all go towards positively impacting our communities.
From mom & pops, to multi-national corporations, Diligent Solutions provides complete solutions for responsible retailing.
COMMON SENSE: Not so common in
enforcement
Our former enforcement officers share in some of the frustrations that have challenged the retail industry in recent years. We value creating partnerships and providing education as opposed to the adversarial atmosphere that has become the frustration of community store owners.
We value common sense approaches to age-restricted sales and Diligent Solutions has made it a priority to ensure that retailers rights are protected and ensured.
We mean what we say when we say: we’re on your side!
Our former enforcement officers share in some of the frustrations that have challenged the retail industry in recent years. We value creating partnerships and providing education as opposed to the adversarial atmosphere that has become the frustration of community store owners.
We value common sense approaches to age-restricted sales and Diligent Solutions has made it a priority to ensure that retailers rights are protected and ensured.
We mean what we say when we say: we’re on your side!
We're Respectful.
We get what others don't: Your establishment is part of the community, serves the community and helps the community. You play a valuable part and our role is to help you in continuing the valuable service that you give. Since you are committed to us, we are committed to you.
We get what others don't: Your establishment is part of the community, serves the community and helps the community. You play a valuable part and our role is to help you in continuing the valuable service that you give. Since you are committed to us, we are committed to you.
We're at your
Service.
We're here for you. Therefore, we are able to adapt our products and services to fit the way you do business. From courtesy copies of reports sent to regional reps or texting the results immediately to the store owner, we're here to help.
We're here for you. Therefore, we are able to adapt our products and services to fit the way you do business. From courtesy copies of reports sent to regional reps or texting the results immediately to the store owner, we're here to help.
We're Mindful.
Our products and solutions are designed with the retail environment in mind. Through our interactions with business owners, we have gained valuable insight into what works and what doesn't when it comes to age-restricted products.
Our products and solutions are designed with the retail environment in mind. Through our interactions with business owners, we have gained valuable insight into what works and what doesn't when it comes to age-restricted products.
We're Experienced.
We have collectively executed thousands of compliance checks throughout Ontario. Our members have participated in several joint force operations with other agencies and have trained several new Inspectors throughout the the province. Now let our experience benefit you.
We have collectively executed thousands of compliance checks throughout Ontario. Our members have participated in several joint force operations with other agencies and have trained several new Inspectors throughout the the province. Now let our experience benefit you.
We're Discrete.
Since we understand the sensitive & important nature of the information that we provide to our clients, we do not publish nor share the identity of our clients unless authorized or directed to do so.
Since we understand the sensitive & important nature of the information that we provide to our clients, we do not publish nor share the identity of our clients unless authorized or directed to do so.
We're Everywhere.
Although Diligent Solutions is based in the National Capital Area, our team can provide services throughout the province of Ontario. We will also travel to other areas on behalf of a client if required.
Although Diligent Solutions is based in the National Capital Area, our team can provide services throughout the province of Ontario. We will also travel to other areas on behalf of a client if required.
Our services are tax-deductible. Fines
Aren’t.
Our programs pay for themselves in reduced
training costs, reduced management costs, not
to mention greatly reducing the chances of
fines, court fees, legal fees and the
financial costs associated with losing a
significant revenue centre such as tobacco,
lottery, alcohol or entertainment
products.